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Igia Online Complaint - THIS STORE IS A BIG SCAM

Review by jonrules on 2005-05-12
We purchased a Singer Lazer Storm Vacuum from this store on 4/8/05 it is now 5/12/05 and we still never received the item. We called the customer service number to find out about the status of the order and they told us that they do not sell any vacuum's and had no clue what we were talking about. Then on 5/6/05 we noticed on our bank account that they charged us for the item and there was a phone number so we called it and the lady told us that it would not be shipping until 5/25/05 when we purchased this item on 4/8/05. We asked to just cancel the order and she told us that it would take 2 weeks to process the credit. THIS STORE IS A SCAM THEY JUST TAKE YOUR MONEY AND NEVER SEND YOU THE PRODUCT. DON'T EVER ORDER FROM THEM AGAIN!!!
Comments:2 Replies - Latest reply on 2005-12-16
Posted by lacey on 2005-05-12:
You really must be careful who you are making a purchase from, especially on-line. Beware of www.hollywood-costumes.com sells costumes on the internet and doesn't have them in stock and bills you for them when they recieve the order. Some websites are not as honest as they appear. BE CAREFUL
Posted by rome330 on 2005-12-16:
I wish I would have read your review last month. Unfortunately, my wife ordered the Winstorm Vaccuum after she viewed IGIA's infomercial last month. She requested a 3 payment option through their automated system. They immediately billed her account the complete price + shipping/ handling. We have been trying to reach them via email and phone to no avail. This morning we filed a complaint against them with the Federal bureau of consumer fraud. Had we read your report, I assure you we wouldn't be in this situation and out $153.90! Buyers Beware!!!

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