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CompUSA - Tucson, AZ Complaint - Canon printer & camera bundle
Complaint
SAN JOSE, CALIFORNIA -- Canon/CompUSA had a great sale recently for the Canon Pixma & a400 camera bundle. After rebates, buying it at CompUSA would have been $80. So I went ahead and reserved it online, giving my credit card number, etc. only to have them call me next day just before I left to tell me they sold out. Why do they make you reserve online if it doesn't do you much good?
So I checked the other CompUSA cities in the area to see which stores had it in stock. Another store in San Jose had it, but being cautious now, I decided to call ahead. Yes, they told me they had it. So I drove 25 miles to buy the printer, and when I get there -- guess what? Their employees told me that they actually sold out of it by that morning! This was at 7 PM! I called them to check inventory at 6 PM! So why didn't they tell me that it was sold out then? Oh, so they can draw me into their store so I can buy more of their crap. Well, I refuse to patronize their store anymore. Stay away!!!
Oh, and just to put the icing on the cake, I sat in my car in the parking lot of CompUSA and called them about the bundle again -- guess what, they said they have it in stock!
So I checked the other CompUSA cities in the area to see which stores had it in stock. Another store in San Jose had it, but being cautious now, I decided to call ahead. Yes, they told me they had it. So I drove 25 miles to buy the printer, and when I get there -- guess what? Their employees told me that they actually sold out of it by that morning! This was at 7 PM! I called them to check inventory at 6 PM! So why didn't they tell me that it was sold out then? Oh, so they can draw me into their store so I can buy more of their crap. Well, I refuse to patronize their store anymore. Stay away!!!
Oh, and just to put the icing on the cake, I sat in my car in the parking lot of CompUSA and called them about the bundle again -- guess what, they said they have it in stock!
Comments:
Posted by tander on 2005-05-12:
Alot of places do that, its a trick to get you in their store, hoping you'll buy something else, I hate that especially if you call and they say they have it, its so annoying.
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