Super Shuttle...THE BLUE VAN Complaint - Super shuttle _ The VAN that makes everybody BLUE
My son had booked with Super Shuttle for a ride from Houston IAH to his hotel. His flight was scheduled to arrive at 12:30 AM on Saturday 4/2. He went to the Super Shuttle counter and no one was there. Called Super Shuttle and no answer for 15 mins. Finally got tired and took a cab to his hotel.
I called Super Shuttle after learning what had happened and it took me over 15 min to speak with somebody. The lady who answered was nice but as usual they couldn't do anything. I ASKED TO SPEAK WITH THE supervisor...AND GUESS WHAT...FIRST THERE WAS NO SUPERVISOR AND THEN I WAS TOLD SUPERVISOR WAS THERE BUT WAS ON BREAK...WOW IMAGINE THE COINCIDENT....SHOULD HAVE PLAYED THE LOTTO....I WOULD HAVE WON IT..
I WILL NEVER USE SUPER SHUTTLE AGAIN. THIS COMPANY IS A SCAM AND THEY BLEED HARD WORKING PEOPLE. UNFORTUNATELY WE HAVE BECOME SOO TOLERANT WITH BELOW PAR SERVICES WHILE WE, IN OUR PERSONAL PROFESSIONAL LIFE HAVE TO PERFORM AT THE HIGHEST LEVEL. I WONDER WHY PEOPLE TOLERATE SUCH COMPANIES!!!
IT IS REALLY A SAD TIME WHEN COMPANIES LIKE THIS IS BUSINESS..AND PEOPLE SUPPORT SUCH BELOW PAR SERVICE.