National Car Rental Complaint - Bad service and bogus charges
YELLOWKNIFE, NWT -- Watch out for this bad service, not necessarily on the part of national but one of their licensed agents. To begin with the first car we got was dirty and the "full tank" was not really full, but whatever. The next day we come out of our hotel to go to work and we are greeted by a flat tire. (7am) so I call and get an answering machine and leave a message, when I call back 5 hrs later the response was "oh we are just on our way", nice after having to walk to work in -10. There were also other mechanical issues with the car as well. Fine we get a replacement. The best part is that when we returned the car they have the nerve to charge me 40 bucks for a tire repair in a car we drove less than 10k. So all in all stay clear of National in Yellowknife, they cost a little less than the competition and clearly you get what you pay for, unprofessional shifty business practices.