Music123.com Complaint - Don't trust them to honor their price match
I sent a quote request to Music123.com for an ESP EC-1000 guitar, which I found at another website for $729.00. I asked them if the could ship the guitar to me for less than $729.00 (which the other company can), and the emailed me back with a quote stating they'd sell me the same guitar, and ship it to me for $725.00. Then I ordered the thing, and recceived a second email stating the total for the purchase was $725.00. I thought "great" - they lived up to their hype. But, the next day my credit card company contacted me to confirm I had made the purchase and informed me the transaction total was actually, $775.75 - an overcharge of $50.75. So I contact the company and they say, "well we can't give you the guitar for that cost, we have to charge you tax. Then when they wouldn't reduce the cost and tax me to get back to $725.oo, I cancelled th order, only to hear the kid on the phone say he'd try to cancel the order, but it might ship to me and I'd have to return it. I've been thru that before and it takes two weeks before they'll even issue a credit on the card.
I will never trust them with a price match, an order, and especially not with my credit card again. Do yourself a favor and go to your local music store!
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