Hummer H3 Complaint - Hummer H3 2006 Lacks Child Safety Door Locks. Dangerous For Children
In October of 2010 I purchased a used Hummer H3 with approx. 70k miles on it. I at the time of purchase had two young children both under the age of two so essentially I was looking to purchase a "family safe vehicle." For the four months that I have had the Hummer h3 I thought that it was a child safe vehicle because it was car seat approved with the anchors and it also had window locks. Unfortunately, three weeks ago I had to find out the hard way that the H3 is lacking such a simple feature that could save childrens lives, the child safety door lock. I was driving along and my 18m old daughter was playing around with the window. I kept telling her to knock it off. I had the doors locked but the next thing I know she was able to open the door while I was driving and she almost feel out of a moving vehicle. I reported the incident right away to GMC corporate office and of course did not get a person in the United States. I was out sourced and was trying to talk about a severe safety issue that needs to be addressed with this vehicle. I finally was able to convince the representative to transfer me to a US representative. When I waited 45mins for a US representative to come on the phone she was extremely rude and told me that there is NOTHING that they can do for me. That is not a good enough answer for me. Why did you leave out a common feature found in 99% of the cars on the road today AFTER 1999. When I bought the hummer especially it being a luxury vehicle I was expecting it to be equipped with a lot of safety features because of the nature of the SUV but I was wrong. In the H3 because of its design a child sitting in a car seat ( which you say is car seat approved to be in those seats) can not only reach the windows but can also open the door when in motion.
The only thing that saved my daughter was the two leg straps to her car seat that was holding her in. When I was telling the US representative about this she just kept saying, " I am not sure why this year of the H3 did not have the child safety door locks. Mam there is nothing I can do for you. You can go to the hummer dealership and maybe have them installed but you will have to pay for it yourself." Then she calls the hummer dealership herself and then comes back on the phone and says, " you are not allowed to install the child safety locks on this model of h3." Basically, I fear having my children in this vehicle because it is not SAFE when a 18m old can open a car door while the vehicle is in motion there is a SEVERE problem!
IN 2006 HUMMER MANUFACTURED OVER 194,000 H3’S. Within 3 months after the hummer h3 was released there was over 100 complaints filed to hummer in regards to the child safety door locks. They still 5 years later have neglected to fix this problem and continue to make excuses on why this was never recalled. This is extremely dangerous for families with children due to the risk of a child falling out of a moving motor vehicle. In 2007 hummer added the child safety door locks to the h3. Why I ask did they not simply add it in the first place to the 2006 h3?