Victoria's Secret Complaint - Shopping Trip

Posted by Anonymous on 2011-04-06:

I used to shop in their store and online. I ordered quite a lot of clothes about 2 or 3 years ago, mainly dresses, and only a few things were worth any money.

Do you have any small private lingerie boutiques? We have a few here, like Prive, and the quality is far better as well as the service.

Posted by MDSasquatch on 2011-04-06:

at the risk of not being PC; most of us men really don't care what the bra or panties look like or where they came from. We really just want what's underneath. Save some money and get a practical bra and panties from somewhere else.

Posted by momsey on 2011-04-06:

Come on, MDS, are you telling me you'd like to have a romantic evening with your lady wearing "practical" undergarments???

Posted by Anonymous on 2011-04-06:

That's a good point, MD, but some women like to have nice underwear, something out of the ordinary.

Posted by Anonymous on 2011-04-06:

MDSasquatch, EVERYTHING isn't about you guys...lol. Sometimes we just like to wear nice things. Foundation garments can make or break an outfit and it is definitely worth putting a few extra bucks into them. Longevity is a factor (cheap undies just do not last), proper support is another, and premium fibers to reduce the occurrence of health problems, etc... It is great when one's significant other has an appreciation for lingerie but definitely not a requirement for the purchase. I have very nice skivvies on and there is little to no chance of anyone seeing them today unless I have a car accident or something...lol. It's a "feel good" thing.

That said though, I have shopped at VS since the early 80's and their quality has declined significantly. I do not see any benefit over buying their product vs. something from Marshall's or TJ Maxx. The service in my location borders on stalkerish. I would much rather them leave me to shop in peace.

Posted by Anonymous on 2011-04-06:

I understand your frustration OP, but it was a promo period and bound to be busy and hectic. Unfortunately, less than stellar service during such a time is not unusual. If you are unhappy with the quality of the bra, return it. You can give your feedback to the company about your shopping experience and overall impressions of the quality of the lingerie.

Posted by trmn8r on 2011-04-06:

I received a coupon for a free pair of panties once. Those are the only "free" panties I ever got - the others cost me a bundle.

Posted by Anonymous on 2011-04-06:

trmn8r!!

Posted by trmn8r on 2011-04-06:

What can I say? You've got to be careful when you're shopping around. It's a jungle out there...

Posted by Anonymous on 2011-04-06:

sorry to hear the service wasn't that good.. hopefully it'll be better next time..

Posted by Anonymous on 2011-04-06:

I don't buy bras or panties from VS. I only buy their body sprays. I buy my 'unmentionables' from places like Kohls

Posted by FlShopper on 2011-04-06:

The quality of VS' lingerie seemed to decrease while their prices continued to increase. I worked there for several years and it got to the point where even with my discount I couldn't afford their bras/panties, and when I did get them, they didn't last as long as they used to. I will occasionally order online during their twice yearly clearance sale; the prices are a lot more reasonable then.

Posted by clutzycook on 2011-04-06:

I don't shop at VS. They don't have my bra size and I refuse to pay that much for a pair of undies. I agree with blue diamond saying that sometimes it's nice to just strut your stuff because you have a really hot pair of panties on and no one else can see them :).

Posted by Ytropious on 2011-04-06:

They probably got like 5 free bags. They usually have a couple per store just for the allure of getting you in the door in the first place. Worked didn't it? Also how were the ladies rude? Just because some people don't enjoy talking to customers doesn't make them rude.

Posted by olie on 2011-04-06:

bluediamond, I've been in VS stores where the service was almost "stalkerish", too. But then, it's pretty easy to swipe an armload of panties or bras into a large shopping bag from another store. In my area of WI, it's happened a few times.

Contrast that with the service Teen.olie and I received at one of the VS stores in the King of Prussia Mall in PA. We were already carrying a bag from the other one, which did not have Teen.olie's size in a convertible bra.

At this store, though, the cashier on duty studiously avoided us as we tried to jump up to reach the hanging bras to check the size. I even said really loudly, "Do you see one of those grabber things, Teen.olie?"

Only the thought of totally embarrassing a teenager in a mall halfway across the country, prevented me from hollering at the single cashier. Especially since I'd been totally used to the typical VS hovering.