1
Helpful
Votes

Empire Home Warranty Insurance Informative - All About Empire Home Warranty Insurance

Review by MARIATHERESA on 2011-04-06
DENVER, COLORADO -- I WAS TOLD BY ATTORNEY GENERALS OFFICE TO CONTACT YOUR OFFICE. HERE IS WHAT THEY SAID ON BOTTOM OF THIS POSTING


RE: EMPIRE HOME WARRANTY INSURANCE (BASED IN DENVER, CO)
Phone: 877-236`9660
Website: www.EmpireHomeWarranty.com
Transaction Date: 6/7/10

EMPIRE HOME WARRANTY REFUSES TO CANCEL & REFUND MY 2 YR POLICY

Dear Commissioner,
I purchased a home warranty because I am a single woman and wanted to
insurance that my home be maintained. I purchased this Policy EHW-108730 on June 07, 2010 a 2 year policy.
I am Mariatheresa B
EMPIRE does not provide the POLICYHOLDER WITH service that you contract for.

I sent them an email requesting that the POLICY EHW-108730 be canceled as of 03/21/10

On 03/22/10 I sent another email asking for someone to return my call.

I tried to call them at the 1-877-236-9660 recording number is disconnected. Besides its a MOBILE number!!
I faxed over a copy of my cancellation request including their own cancellation policy to which I should get a refund,
no one from the company is responding.

EMPIRE main address is in Denver, Co

I have appealed to
Florida Attorney General Office
Attorney General Office in Denver CO.
Department Of Consumer Fraud/warranties
Florida Insurance Commissioner office
BBB In Denver CO.
BBB in Orlando FLorida
Got a response today from the State insurance fraud dept.
I will go to action news or problem solvers and expose this EMPIRE HOME WARRANTY INSURANCE CO for the taking my money and running
It's only a matter of time before they are caught.

Maria
maria. rn. phoenixhomecare@gmail.com


contact file a complaint


Attorney General Bondi is concerned with all potentially unfair and
deceptive trade practices that mislead consumers. By law, this office exercises statutory authority to address consumer fraud under
Chapter 501,Part II, Florida Statutes, known as Florida's Unfair and Deceptive Trade
Practices Act. interest. file your complaint,

please contact the Florida Department of Financial
Services (DFS), which is the agency that oversees warranty service plans
in Florida. You may contact the DFS at:

Florida Department of Financial Services
Division of Consumer Services
200 East Gaines Street
Tallahassee, Florida 32399-0322
Website: http://www.myFloridacfo.com/Consumers/
Telephone: (850) 413-3030
Toll-free in FL: 1 (877) 693-5236 (from 7am–6pm)
TDD line: 1-800-640-0886

Another potential resource of assistance is the Florida Department of
Agriculture and Consumer Services, Division of Consumer Services (DACS).
DACS is the clearinghouse for consumer complaints and has a voluntary
mediation program to assist individual consumers. You may contact DACS
at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 488-2221
Toll-free within FL: (800) 435-7352
Website: http://www.800helpfla.com/

In addition, since the company appears to be based in the state of
Colorado, I suggest that you also contact;

Attorney General's Office in that state for any information or assistance they may be able to provide:

Colorado Attorney General’s Office
1525 Sherman Street, 5th Floor
Denver, CO 80203
Phone: (303) 866-4500
Website: http://www.ago. state. co. us/index. cfm

Email: maria. rn. phoenixhomecare@gmail.com

RE: EMPIRE HOME WARRANTY INSURANCE (BASED IN DENVER, CO)
Phone: 877-236`9660 test message are accepted. its a mobile cell.#
Website: www.EmpireHomeWarranty.com (probably bogus)
Transaction Date: 6/7/10

EMPIRE HOME WARRANTY REFUSES TO CANCEL & REFUND MY 2 YR POLICY THEY ARE A SCAM ARTISTS.
www.empirehomewarranty.com is the email that appears on the polyc they sell yet thi9s email addresses is not in the sites database for this company. that has to tell you something.
Comments:1 Replies - Latest reply on 2011-04-08
Posted by Alain on 2011-04-08:
Appreciate the helpful information & warning.

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.