Spirit Airlines Complaint - Spirit is not responsible or liable for making connections...
I am about to make a trip to Peru and I have three tickets from Orlando to Lima, Peru. Since my wife family live in Piura, Peru we have to take another plane with a Peruvian airlines to our final destination. WE bought our tickets wit Spirit on December 2010 for the trip Orlando-Lima and the tickets for Lima-Piura on March 25. We were supposed to arrive at Lima on June 8,2011 around 10:00pm and have to wait until 6:00am for the other flight but three days ago (4/3/2011) I received an email from Spirit telling me that they change our 06/08/2011 flight to 06/07/2011, so now we have to wait for 32 hours instead of 8 hours. I call customer services and they said they could give me a total refund but that is no good for me because my tickets were very cheap 4 months ago. I ask if they can pay for my family transportation to a hotel in Lima and vouchers to eat and transportation back to the airport and they said NO.
They think that if you arrive there on time you have no problem, but what about if you arrive 32 hours too early? I don't as to change the flight date and it cost too much to change the date on three tickets because Spirit decide to change the flight date.
I am paying the FLIGHT INSURANCE and I call the company and they said that the insurance is only good for a flight delay. They don't understand that is the flight is delay or is change one day before YOU HAVE TO WAIT TOO..