Van Meter Companies Complaint - Need help with my home builder
ASHBURN, VIRGINIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
The company I am companing about is Van Meter Companies at 44675 Cape Court, Suite 171, Ashburn, VA 20147. They could be contacted at (703) 723-2800. The name of the CEO is Albert G. Van Meter Sr. We purchased a brand new house from Van Meter Companies. We moved to our new home on 08/30/04. On the day we moved in, we spoke to the foreman of the construction about the poor quality of the grass placed on our yard. We showed the wide gaps found through out the yard among the grass patches used. Foremans Todd and Kenny acknowledge the issues and provided the following explanation: 'It looks like the person who watered the yard before you moved in walked on the grass patches and shifted them, causing the gaps. It is too late for us to fix it in this season. This will all be fixed in the next spring.' We took care of our yard by regularly watering and fertilizing it. Our home association has also regularly mowed the grass. In the spring (early April), Van Metre company indeed came back to fix the yard by throwing loose grass seeds over the bald spots. This method has proven to be 10 to 15 % successful. Rains immediately after the loose seed planting has washed away the seeds and the little bit of top seed that was thrown over to cover. We appreciate the effort to fix the issue, however find the work performed inadequate and and inferior.
As a resolution, I would like the following:
We ask that this issue is remedied by the complet and adequate repairs of the bald spots in our yard. We deserve to receive a healthy yard that we were never given.
Please contact me if you need more details regarding this incident.