Culver's Compliment - Awesome service, beyond expectations

Review by Brandi1980 on 2011-04-08
DIXON, ILLINOIS -- I went to Culver's in Dixon, IL today because I am in the process of moving and making food at home was nearly impossible. The young man that waited on us was professional and just generally nice. We finished our meal and decided to order ice cream. While finishing up the ice cream, I remembered my shortage of moving boxes, so I went up and asked if they happened to have any. This young man was more than happy to comply and asked how many I needed. Him and another young man ran to the back and got me the 10 boxes I needed. They even took them out to my car for me in the pouring rain! I told them that it wasn't necessary, but one replied, "It's fine, this is what we are paid to do." It was so refreshing to see how helpful these young men wanted to be. Thanks again guys!
Comments:6 Replies - Latest reply on 2011-04-08
Posted by Skye on 2011-04-08:
Great review! Now this is an example of near perfect customer service.

Posted by Anonymous on 2011-04-08:
I love Culvers. The food is good and I always get great service
Posted by S on 2011-04-08:
We have a Culvers near us. Love the burgers!
Posted by Skye on 2011-04-08:
We now have Culver's, though I haven't tried their food yet.

Their commericals make my mouth water, the food looks good!
Posted by Anonymous on 2011-04-08:
Our Culvers here is great as well. Maybe it's a Culvers thing! Some companies are just great that way.
Posted by Alain on 2011-04-08:
If I happen to encounter a Culver's while traveling, I'll check it out!

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