Qwest Complaint - High Speed Internet???
The ad on TV says that Qwest has 'Heavy Duty, High Speed Internet Service'. Not true! I have had their so-called Heavy Duty, High Speed Internet Service since just before Christmas(2010) and I have to say that there is nothing Heavy Duty OR High Speed about it. It's much slower than the Comcast service I gave up due to high price. It has been freezing-up several times a day for nearly a month and when I call to complain I get the run-around, left on hold or hung-up on. They have burned a bridge with me.
I won't continue with their service since it's perfectly clear they don't care about their customers.