Sears Complaint - Kenmore Elite Refrigerator Falls Apart
I have a single door/bottom freezer Kenmore Elite refrigerator I purchased from Sears about 4 years ago, and during that time, I needed to replace the vegetable drawers about 3 times because they keep falling apart.
Recently a mold problem developed at the back of one of the vegetable drawers (why??!!!) and grew to cover the bottom of the bottom shelf. Gross!!! I immediately took out the veggie drawers and gave them a thorough cleaning, followed by the bottom shelf. In the course of taking out the shelf, the plastic that the veggie drawers ride on fell apart, so that now it is impossible for me to put the bottom shelf back into the refrigerator because the part that it is supposed to rest on just fell apart!
The problem with this refrigerator, and I would suspect all Kenmore products, is that they do not stand up to the test of wear and time. With heavy usage, they do not do what they were designed to do.
I used to be a loyal Sears customer, but since their customer service has been outsourced to India and their products seem to be increasingly cheaply made, what's the point? I may as well go elsewhere.