Office Depot Inc Complaint - They've Lost a Customer - Return Policy

Posted by Buddy01 on 2011-04-11:

What did you buy and when? What happened? Did you have a receipt?

Posted by Lord Rothschild on 2011-04-11:

Did this hunk of junk happen to be a put it together yourself office chair?

Posted by bcd on 2011-04-11:

How long after purchase did you request the refund?

Posted by Ytropious on 2011-04-11:

Sounds like the OP bought a specific electronics item. Like a video game, DVD, or computer disk. Those can't be returned for a full refund because once they are opened, you could have copied them. No place gives full refunds on open disks like that. I suspect that is what the OP is complaining about.

Posted by shadycast on 2011-04-11:

The new policy is: no refunds on any office furniture, or electronic devices. That includes, computers, monitors,etc.You can only exchange it for the same product. Otherwise, you're out of luck. No refunds, unless the package is unopened. So---how many people open a product after they buy it? Then when you find out it's junk----no refund from Office Depot. They even put a huge RED sticker on your purchase stating this.I took a monitor back which I had purchased a couple of hours earlier--(menu buttons wouldn't work) I was told no refunds---I had to exchange it for the exact monitor....I'll not buy anything else at their store.

Posted by Inat on 2011-04-11:

office depot sucks. I stopped shooping there several months ago when I couldnt even shop for paper or ink without being hounded every two minutes by a sales person who when told "no, thanks" follows three steps behind me the entire time.