General Window Cleaning Company Complaint - Pressure Washing Lanai Furniture

Review by mmp8430522 on 2011-04-11
This company was contracted to pressure wash cage, lanai and furniture for $85. pursuant to my discussion with the office staff on 3/3/11. On 3/11/11 the team which consisted of the owner and a helper arrived at my home 1 1/2 hours late. When they were finished, Tony handed me a bill for $95 telling me that he yelled at his office staff for telling me $85 when his prices had gone up. I asked him why no one from his office or he himself had not called me back and told me since the appointment was made well over a week ago and he didn't have a response. He then asked that I do not walk on the lanai until it was dry, however, I had a funny feeling so I put my sneakers on and headed out. They scratched every piece of my lanai furniture by turning it upside down on the arms to pressure wash it. They slid the furniture against the concrete floor. They ruined six table chairs, one lounge chair and one swing. They have cost me more in damage than they are worth, even at $95. Tony, the owner of the company tried to tell me it was his assistant that did it and that he didn't know when it was happening. Later in the same conversation with Tony, he admitted that it was his job to do the furniture. Do not use this company. They are unreliable, unprofessional and a menace to your property. You will forever be sorry you had anything to do with this company.
Comments:2 Replies - Latest reply on 2011-04-11
Posted by tnchuck100 on 2011-04-11:
Did you pay this jerk anyway?
Posted by Anonymous on 2011-04-11:
Oh what a shame!! Even if they refund you, it doesn't compensate for the damage they've done to your property. You may consider doing a small-claims case if you feel it will be worth your efforts.

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