Cricket Wireless Complaint - The Worst Service, Customer Service
I'm so sorry for the people who gets Cricket. I was motivated to get Cricket for the low prices one year ago but after one month I had problems to understand the other person on the phone and they had the same problem with me. I received txt from 6hrs to 20 hrs after they were sent. Calls going straight to the voicemail. I complaint and told me there was a new plan for this with better sound. I got it but the same horrible communication. I called the only store around where I could fix the issue (30miles away) and told me to come over. I left right away and when I got there they told me the system was under maintenance and they could do nothing for me. This happened twice.
Now I decided to move to T-mobile and I need them to release my number but they have "been under maintenance" for four days already. It is a nightmare! I don't want to pay another month with this crappy company. I called it crooked!