General Electric Company Complaint - GE Dishwasher catches fare
4/11/2011 Houston, TX
Dishwasher catches fire, after call GE 7 times no answer was received.
Complain was done with Customer report and after received call back a technician did revision concluding that probable the Time (Internal CLOCK) suffered a bad functionality and it generated that the heater element continued increasing temperature until plastics recipients start melted and catch in fire, without any electrical circuit come open.
We running with lucky and the smell advise us that something was wrong, giving us time to react and control the fire.
The GE Technician recommends change the Timer (Clock), ($250 US), but not warranty it camn happened again. The GE representative call and offered discount if we replace it for a new one.
Dishwasher MODEL: GSD4000J00WW
We think that GE does not take this seriously.. There should be a recall of this model inmediatly.