Target Complaint - Target Credit Card Will Get Ya! They SUCK!!!
Please Boycott Target, they are arrogant SOB's. They have the reputation of a nice neat and clean store that is better than Walmart and others, but that is as far as it goes. If you have to deal with them on anything the customer service is just awful. The corporate office has their people standing firm when it comes to anything in the customers favor. It doesn't matter if you have been a loyal customer, when you need something or help they suddenly change their tone. I have been a loyal credit card customer of theirs for 3 years. I began with a 9.9% rate, used it when I needed to and all was well. They even get you to believe they are doing you a favor by offering 5% more off if you use the card. What they don't tell you is sooner or later they are going to up the rate to 20.24%, even though I have always paid on time and most of the time more than the minimum due. Tonight I was going through my credit and doing a makeover as people have told me it is what I should do. EVERY CREDITOR I called helped me out and lowered the rates in some way. When I called TARGET, nothing!!! Plain and simple, she told me very rudely that there was nothing they could do for me and that the only thing in the system was a 9.9% for 6 months. I am one of the victims of downsizing and have kept up quite well and always paid my bills. Now that things are getting tight I now need THEIR help. Like I said everyone did except TARGET. I said to the lady that I was trying to keep from having to NOT pay something and have enough for everyone to get something towards my debt. She said "I'm sorry, there is nothing we can do". I then said "so you would rather get nothing than help me at all". Again "sorry sir, there is nothing we can do for you". So, they will get nothing when I am out of money. I assure you and her superiors that this is true. I am surprised they are in business with customer service like this. TARGET SUCKS!!!