International supplements.com Complaint - Please read before thinking about ordering anything from this rip off company!
I ordered two bottles of supplements from this online company and was charged for three bottles. when I inquired why this happened I was told that if you look on the site and begin to order a bottle but don't order it, then revisit the site to order, the system automatically charges you for everything you viewed. I was then told that I could simple return the extra bottle to a refund. I was also told that if I was not satisfied with the supplements I could send what was left back to the company to obtain a refund. I was not satisfied with the product and sent all three bottles back only to be given the run around of why I had not received a refund. First I was told that I needed to send an messege to their e-mail, which I had already done. When I had told them this, I was told that I needed to include the postage information in order for them to track it, which I did. No refund. Then I was told that I neede to fax that information to them, which I did. No refund. Then I was told that they went to their post office and there was no evidence that it was sent. A lie. I went to my post office and had them print out the tracking which proved that not only was the package sent, but it was also received by them! I faxed that print out. Still no refund! This went on for over a month! I am going to report them to the Better Business Bureau and suggest anyone else with a similar experience do the same!