Priceline Complaint - This is a Joke! - Hotel
I booked a hotel through Priceline.com, name your own price. The night before we were supposed to check in, my sister started having health problems. I called Priceline and told them I wouldn't be able to make it. They said they would refund me, but I would still have to pay $25. Also, to get the refund, they asked for my sister's name, Doctor's name, hospital, and phone number. Are you kidding me??? That is confidential information...I wouldn't give it to them. So I just had to keep the reservation. It was ridiculous they asked for this information. This company is a joke!!! I will NOT use Priceline ever again, and I was sure to let them know that!