[X]
Write ReviewJump to 
Bloomingdale's Complaint - Bad in so many ways - Online order and credit
Online order and credit - Complaint
Yesterday I tried to order some cosmetics online. No problem with my profile pulling up, all correct information. When I tried to check out however, it asked for a 5-digit zip code. The zip code was correct, and after a couple of phone calls, I was told that their system did not read the 0 in the zip code (leaving out a good part of the country with a zip code starting with 0). Then I tried placing the order by phone, and my Bloomingdale's credit card was declined, much to my surprise as I had no balance. Turned out they reduced my credit limit because I hadn't used the card in a couple of years (mind you, I had just finished paying on a 0%/1 year purchase). What the credit limit was reduced to, nobody could tell me, though I know it was below $143, as that was the amount of the purchase. I am not sure my credit limit would allow me to buy a lollipop. They said I could use another credit card or requalify for theirs, not bloody likely! I cancelled my card and told them to go to hell. Nordstrom, Neiman Marcus, and Saks are happy to take my money.
Comments:
Posted by Sophia Marie on 2011-04-13:
Sounds to me like they canceled your credit account because you hadn't used it in a couple of years. You will find that Nordstrom, etc. credit departments have the same policy.
Posted by lovemyson on 2011-04-13:
Most store credit card get cancelled after a year of inactivity... this is normal...
Posted by trmn8r on 2011-04-13:
You must mean NJ. Right you are!
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
