Centurylink Complaint - Centurylink, time to throw down!
Centurylink is a monopoly in Southern MO. I'm not sure how they legally can control every aspect of the communication market, but it's time to put it to an end. Like anybody else, I could look the other way on the monopoly issue if the service was adequate, but that is not the case. My Father passed away a month ago. Several important phone calls from insurance companies, social security, attorneys..etc have been missed do to Centurylink's service. Everytime an incoming call is made from a landline a recording comes on and tells the caller the line has been disconected. After reporting the problem three times, Centurylink sent out a repairman. They told us the problem was fixed, which was a clear lie. My Mother is on the verge of nervous breakdown, and customer service's response has been to mock her. There is no other service we can use in this particular area, we're stuck with Centurylink. We are giving them one more chance to properly address this problem. If this does not work, violence is my only remaining answer. I will not see my Mother treated this way, and her financial future jeopardized because of the inadequate, monoploy that is Centurylink. My next move will be to break some bones.