Spirit Airlines Complaint - Cheap Fares? - $9 Flights
I used Spirit Air's $9.00 fairs to fly to Panama City, Panama. It looked cheaper to purchase two separate flights (ATL to Lauderdale & Lauderdale to Panama) round trip than one round trip ticket to my destination. After all the extra charges were added it was only slightly less expensive. When I got to the airport in Panama to return home I was told I needed to pay an additional $75.00 luggage fee even though I had asked when I purchased the ticket if there was a fee for my carry on and was told no. I went to board my flight in Ft. Lauderdale and was told I had to pay another fee for my bags for this leg of the trip. This made the cheap fair more expensive that a round trip fair on another airline.
To hit a customer with hidden fees once you have them stranded in a location far from home is way to guarantee no repeat business.