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Ticketmaster Complaint - Won't help find owner of lost tickets - Concert tickets
Concert tickets - Complaint
I found some concerts tickets today and was hoping to re-unite them with their owner. I contacted Ticketmaster by phone and explained the situation and they said they were unable to help me. Now we all know that a simple search of the barcode on the ticket would have revealed the owner's information. I did not even want the information, they could have contacted them and given them my phone number.
Their only suggestion was to mail them the tickets! Right............
Their only suggestion was to mail them the tickets! Right............
Comments:
Posted by Nicole29 on 2011-04-14:
Maybe the owner of the tickets will look for them wherever you found them at.
Posted by littleshorty on 2011-04-14:
Good for you for trying to find the owner. Nicole has a good suggestion. Maybe take the tickets back to where you found them.
Posted by ticia232 on 2011-04-14:
Ummmm, no it (the barcode)wouldn't. I have bought tickets with cash from Ticketmaster locations many times and I have never been asked for any personal information. If I lose the tickets it is my fault.
I do applaud your efforts about finding who lost them, and I agree with the others to go back to location and see if anyone is looking for them.
I do applaud your efforts about finding who lost them, and I agree with the others to go back to location and see if anyone is looking for them.
Posted by Venice09 on 2011-04-14:
I think they could have at least tried to find the owner. Chances are the tickets were charged. The last thing I would do is mail them back.
Posted by ticia232 on 2011-04-15:
With what Venice? The last 4 numbers? There is no code on the tickets that can tell who bought them. That is why scalpers thrive in their business.
Posted by Taylorh2 on 2011-04-15:
About 2 weeks ago, I found a Visa card on the ground at the gas pump. Guess what I did? I took it inside and gave it to the cashier. I didn't keep it and call Visa to say that I found this card and can you please tell me who's it is. I did this because i thought that the person who lost it may just come back to look for it.
You should have done the same thing.
You should have done the same thing.
Posted by momsey on 2011-04-15:
I don't know that a simple search of the barcode will reveal the owner of the ticket. Is that true?
Since tickets change hands frequently, if it WAS possible to search by barcode, you might not be finding the rightful owner of those tickets.
Since tickets change hands frequently, if it WAS possible to search by barcode, you might not be finding the rightful owner of those tickets.
Posted by Mrs.Cole on 2011-04-15:
That was nice of you!!... So many people wouldn't of even tried to find the owner. Where did you find them?
I would of thought the same thing, I always preorder tickets, so I would of thought the tickets were traceable also.
I would of thought the same thing, I always preorder tickets, so I would of thought the tickets were traceable also.
Posted by PepperElf on 2011-04-29:
they probably cannot give you the information for several reasons.
1) They can't give out personal information like that. You're not law enforcement.
If they give you the information and you do something to the owners, they will be liable for the damages. They don't trust you.
That's too much of a gamble.
2) The owners can also have their tickets reprinted.
1) They can't give out personal information like that. You're not law enforcement.
If they give you the information and you do something to the owners, they will be liable for the damages. They don't trust you.
That's too much of a gamble.
2) The owners can also have their tickets reprinted.
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