TrueGreen Complaint - TruGreen Acworth, GA ruined my lawn
ACWORTH, GEORGIA -- Around 8 months ago I decided to follow a sales pitch of a TruGreen employee and signed up for a 1/4 treatment plan to keep weeds out and fertilize my then perfect conditioned lawn. They recommended a aeration and I agreed. Since then the lawn is ruined and looks from months to months worse. I assume that their infested aerator machine implemented a disease in my always healthy lawn - it was the best lawn on the block, lush green and like an expensive carpet. now I have island like brown patches, measuring around 20x 9 feet, and with a sporadic pattern. Complaining since the late fall, management finally showed up after calling 4 times (in Fall of 2010) with the promise to apply some minerals, which (quote) "will take about the dead grass and help to let new grass spread again". WRONG! It looks the same and even worse. Still the guys come out and apply and check always "Weeds" on their worksheet - didn't they promise *** control, and btw...I have no weeds left on the dead grass.
I am planning to get this story viral, with Youtube and a nice video showing before and after. Further will I contact the BBB and possibly the Attorney General office for this sleazy business practice. We are waiting now again since 3 weeks for a supervisor to come out, but nothing happens!
TrueGreen - get ready!