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Charter Communications Complaint - Charter is horrible - the bundle
I have been having problems with Charter for 2 months. Techs were telling me I had a unique problem. The problem is inexperience and sloppy work. Very disappointed!
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Posted by Alain on 2011-04-17:
You can e-mail Umatter2Charter@charter.com about this and see if they'll help. It's worth a try, anyway.
Posted by Umatter2Charter on 2011-04-18:
My name is Seph Wahl, and I am a Communications Specialist with Charter. I'm very sorry to hear about the issues that you are having with the services. I would be happy to look into this with you and make certain that all of your concerns are addressed. Please e-mail us at Umatter2Charter@chartercom.com with the name, address, and phone number on the account, as well as the best number to reach you. Also, please put "CharterSeph: My3Cents" in the subject line, so I can watch for the e-mail.
For additional information on the Charter Social Media team, please check us out at http://www.charter.com/Umatter2Charter
We look forward to helping you resolve your concerns.
Communications Specialist - Charter
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