Gate1 Travel Complaint - Dangerous Company to do Business With
My boyfriend and I booked a land tour of Egypt before the political problems, giving Gate 1 a deposit of $400 each. After the violence erupted, we sent Gate 1 numerous requests to apply our deposits to a different tour or to give us a credit towards a future vacation, but Gate 1 will not make any accommodations whatsoever. With new riots nearly every day in Cairo, including right in front of the hotel we were supposed to stay at, Gate 1 plans to run the tour in two weeks as scheduled. We had to walk away from our deposits. I had been on two prior Gate 1 tours and, while they are fairly expensive relative to other tour operators, they are mostly well run. After my experience wit the Cairo trip, though, I will no longer be a Gate 1 customer.