Boostmobil Blackberry Complaint - Been Taken Again
6500 SPRINT PARKWAY, MISSISSIPPI -- I purchased a Boost Blackberry phone through HSN. on the TV. I had it 3 mos. and it stopped working. have a years warranty. I reported this to boost mobil in March. they have constantly ignored me. they have disconnected me at least six times, I called HSN THEY SAID THEY COULDNT DO ANYTHING ABOUT IT BECAUSE THE WARRANTEE WAS WITH BOOST. TYHEY NEVER SAID ON TV I WOULD HAVE TO DEAL WITH BOOST. I HAVE BEEN CALLING THEM FOR A MONTH EACH TIME THEY PLAYED WITH ME THEY HAD EVEN CLOSED THE CXASE AFTRER TEN DAYS, GOD KNOWS WHY. THEY JUST SENT ME A REPLACEMENT PHONE WHICH IS 4 YEARS OLD WITH NO BATTERY. iTS NOT THE SAME PHONE. THEY ALSO TOLD ME I HAD TO BUY MY OWN BATTERY FOR $50.00 FROM WALMART. THEY DONT EVEN SELL THEM.
I WENT TO A BOOST STORE THEY LAUGHED AT ME ABOUT BOOST SENDING AN OLD PHONE. THIS WHOLE DEAL HAS BEEN MORE THAN I CAN HANDLE. I BOUGHT THE PHONE 3 MOS. AGO WHAT DO I DO NOW?