Safford Dodge Fredericksburg Va 22405 Complaint - What a bunch of con artist!
My wife purchased a 2006 Jeep from Safford about a year ago. We asked and asked for a Carfax and never received one. Due to purchasing this vehicle close to closing they to us they would have it the next day. Well we went to trade the vehicle in 3 weeks ago and were shown the car fax on this Jeep, it had been in a accident leaving... ...damage to the front and rear end we were not told about. We were told this was a certified vehicle we were lied to. Due to that we could only offered 7,000.00 less than what was owed on the Jeep. To top things of we had the Jeep in their shop 2 times for the transmition and had to pay a 150.00 deductible that we were not told about. Then on top of that they said it was nothing wrong with it. Come to find out the transmition was shoot, it would not even rev past 4000 rpm in neutral always though a vehicle should red line when it was floored. When all this was brought to the attention of the general managers attention he basically called us liars. He said everyone how buys from them gets a copy of the car fax and also they keep a copy that has been sign by the customer on file to show they gave the customer one. So he looked for it and lo and behold he could not find a copy.
So tell me how's lie'n, cheating, and stealing from the Fredericksburg patrons. On top of it all they say there is nothing they can do about it. WE'LL SEE ABOUT THAT. Fell more then welcome to contact me back on this situation.