Wal-Mart Compliment - Way to resolve a customer issue
I am not a Wal-Mart fanatic. I go to Wal-Mart, because it is very close and convenient for me. Because of this, I often go in for only a few items at a time. This location is in Lakewood, CO. Well, I was starting to get really aggravated that there were no hand baskets. I would have to hunt one out. Finally, I contacted the store after noticing that the Store manager had the phone number on the register, encouraging feedback. I let them know that the times when these were not available outnumbered my visits when the were available.
Last week, I go into the store and there is a stack of new handbaskets! Great response!