American Freight Complaint - Buyer Beware
I bought a bedreoom set and a chair form American Freight in Florence in Feburary. I was told it would be delivered in 14-21 Days and we would receive a call a week before it would be deliverd so we could arrange for somebody to be home. After 25 days of not receiving a call we called them. They said they were waiting on our dresser and mirror and it would be another week but they would call us as soon as it was in. After a week of not hearing from them we called back. now they were waiting on our chair and it would be another week. Finally 2 weeks later after calling them everyday we got our furniture delivered at MIDNIGHT. While delivering the furniture they got the chair stuck in the door and wanted us to sign a damage wavier becasue they were too lazy to unscrew the legs off. After refusing to sign the wavier the guy got really mean and said "lady it is midnight I don't want to be here all night." The dresser and mirror was not delivered with the rest of the stuff. I called and the told me it was going to be another month. I asked for a refund for the dresser and they said that I could not get one with out returning everythiong else. Finally 2 weeks later they said that we were now eligible for a refund but it would take 7-10 business days. 7-10 business days later we call and they tell us it may take another week or two. We are still waiting for our refund check.
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