United States Postal Service Complaint - USPS Has really Let Me Down!
USPS you've really let me down. Over the last few months, I've been singing praises about your priority mail service, namely how cost effective it is and fast delivery time. And up until now, you've always come through and delivered my packages (whether I was the sender or receiver) safely and in a timely manner. And now it looks as though you have lost a package. I knew it was bound to happen sooner or later. I have had a few scares in the last few months where I would have a package out for delivery yet the mail would arrive sans any packages, and then a few hours later, the doorbell would ring and low & behold, I would see the mail truck driving away and there was my package next to the mailbox! But not this time. My package was scanned as "Out for delivery" at 8:30am YESTERDAY. I watched the mail lady delivery my mail and rushed out to get it as soon as she was done, but my package wasn't there and it wasn't delivered a few hours later. I thought it would show up today but low & behold, my husband caught the mail lady just as he was leaving for work and again, no package. I went to the post office to find out where the hell my package was and why it hasn't been delivered and the only thing they could tell me is that they have to talk to the carrier when she returns and that I should call tomorrow morning between 6-8 am before the carrier has left, to see if they've found my package, and to let them know if I want it delivered or to pick it up myself! I am beyond angry now. There is absolutely no excuse for this! I don't understand how my package could be allowed to sit on a mail truck for 2 days now! It should be required, if it isn't already, that mail trucks are inspected upon return to make sure all of the day's mail has been delivered! I read somewhere that sometimes packages are delivered by another carrier and thats why they sometimes show up after the regular mail has been delivered. Well this is a small town, there is no way in hell it should take an extra day or 2 ro deliver a package. The mail carrier screwed up royally and I can't even hold her accountable! if I had my way, I would press charges for theft or at least negligence because the post office has determined that at one point or another, my package was on her truck! This really really sucks. I am glad that it's just an inexpensive eBay purchase ($30 shirt) that has been lost and not a check or a credit card, but now whenever I'm expecting a package and it doesn't show up with the regular mail, I'm going to worry that it too has been lost!!!! I will be filing a formal complaint against the letter carrier because there is no excuse for this! None what so ever!