Tree Classics Complaint - Poor Lighting and customer Service
I purchased this tree in 2005 and found the lights only worked one season. After not getting it out for a few years, I discovered the lights not working on one of the sections and called them and was given instructions for sending it back. There was a warranty after all. After not getting the tree back for 1 yr, and many calls just before Christmas this past year, it finally came and then guess what, the lights on the other section did not work. I called them again and was told to go to walgrees to buy the light bulbs to replace, what does that say about their quality lights? I called when it still did not work and was told to send that section back after Feb. 1st, 2011...Well, I did just that to the expense of $60.00 and ask for it to be repaired again. UPS called me today to tell me the package was returned, as the business was no longer in business..What the Hell..I am not believing this company. DO NOT WASTE YOUR MONEY WITH THIS COMPANY...seems they have their website still but no phone number anywhere to call??