Ameriprise Compliment - Ameriprise Auto Insurance - Amazingly Efficient Service
I previously wrote a compliment on Ameriprise's rates (through Costco), but had never had to use their claim services.
Yesterday I had the misfortune of being in an auto accident. Some guy was speeding through a side lane in a parking lot and slammed into me when I was slowing for a stop sign in a two-way lane of the lot.
Ameriprise was amazingly efficient when I called them yesterday. When I called, I received a recording that someone would be with me in 90 seconds. The csa was very pleasant and walked me through the process. She then called a tow company and also Enterprise Rental Cars to pick me up so I could get a car to get home. (Yes, my car was that damaged.) On my way to the rental place, an adjuster called me to see where my car was being towed. These people were unbelievable.
When I returned home, my claims person called me to get my statement of the accident and also to let me know that she had already talked to my witnesses.
I haven't been in too many accidents in my life, but I just had to let everyone know how Ameriprise handles claims when an accident occurs. Awesome! Everything that they did occurred in about a 2-hour time span.