American Freight Complaint - This is a very unprofessional place
8920 CORPORATION DR, INDIANAPOLIS, INDIANA -- I recently purchased a sectional from American freight and yet to get a phone call to tell me my couch is ready to be picked up. I was told that my sectional will be ready for pick up in two to three weeks and states that on my receipt. So when my three weeks was up I called and they gave me the run around. Eric the store manager I talked to him yesterday and he's like somehow your sectional got put on back order. I'm like I have a family event Thursday so are we supposed to sit on the floor. He got smart with me and says you being on the phone is not helping me at all if you get off the phone I can make some phone calls to make things happen. I told him I gave you a month to make things happen. So I was supposed to get a phone call last night stating the status of my couch and never received it. To me that receipt saying two to three weeks is a contract even through it says no refunds you broke a contract a written statement and I believe I should be able to get my money back even if it was a day late. I am still waiting a month and some days later on a sectional.
I advise people to stay far away from that place they are unprofessional and do not put their customers first I hope they go out of business because that is crazy.