Bank of America Complaint - Making Homes Affordable?
I do not want to get into the details, but I have been trying to come to some agreement with them for over a year. I was put on the making homes affordable pre-plan (lost my job after 13 years) and they did reduce my payment.....but I was turned down for the making homes affordable ongoing plan because they could not come up with a payment that would be less than 31% of my gross pay because it would not be favorable to the bank. When I now call Bank of America, the first words out of there mouth is "Are you calling to make a payment?". After that they look up my info, and tell me to be patient and they're looking into ways to reduce my mortgage payment. In the meantime, instead of paying down my loan, I am getting further and further into debt with them. Has this happened to anyone else?
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