Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

2
Helpful
Votes

Aussie Complaint - Clogged hair spray nozzel and broken mousse nozzel - Large hairspary can and mousse

Large hairspary can and mousse - Complaint
Review by merlin912 on 2011-04-21
4 cans of hair spray I bought in the last year have had clogged hair spray nozzles and cannot be used. I also recently purchased a can of Mousse and when I pushed down on the dispenser it broke off the can and is unusable. I am wasting too much money. I like the product and that is why I have put up with these issues this long. I have been using Aussie products for many years and do like the results, but I can no longer afford to throw money away on faulty products. If it has happened to me this many times in 1 year, I can only imagine this happening to a lot of other people. I am not sure I will be a loyal patron to this company any longer.
Comments:
Posted by Nicole29 on 2011-04-21:
That's very annoying to have happen. Did you try running very hot water over the clogged hair sprayer? I've tried that on mine, a different brand, and it worked. It looks like others have had the same issue with Aussie hair spray.
Posted by clutzycook on 2011-04-21:
I had the same issue with a can of Aussie hairspray a few months ago. I ran warm water over it, stuck a pin into the nozzle hole and it worked like a champ. As for the broken mousse nozzle, I don't have a solution for that. On the back of the bottles, there's a customer service number. Have you tried calling them?
Posted by Venice09 on 2011-04-21:
Don't even get me started. I, too, have been an Aussie user for as long as I can remember. They change formulas more often than I change underwear. When I first started reading the complaints about the clogged nozzles, I gave the same advice. Just run it under water, wipe it off, etc. But then the formula of MY hairspray changed (again!), and it too became impossible to use. I wrote a review about it.

I have contacted Aussie many times over the years, and all they do is send me a coupon while continuing to change formulas. This has been the worst formulation so far. The hairspray is so sticky now that it actually glues my head to the pillow! (I think that's the title of my review.) Of course the nozzle is going to clog. It's glued shut.

I found an old can of Aussie Real Volume hairspray in the back of the closet. The original Real Volume was my absolute favorite hairspray of all time. I tried using the old can and couldn't believe how superior it is to what they are making now. The only thing I can say is that the new formulas must be based on cheaper ingredients. How expensive is glue, after all?
Posted by Razzel on 2011-04-22:
We have been using Aussie for several years now and learned early on to wipe the nozzle after each use. We use our thumb, water works also. If it clogs just scrape it with your finger nail.
Posted by Venice09 on 2011-04-22:
Razzel, I've been using Aussie hairspray for at least 20-25 years, and it has never been this bad before. I wipe the nozzle with a wet paper towel after each spray, and it still gets clogged. It was never this sticky before, and the old, less stickier versions worked just as well. So what's the reason for all the stickiness? It is literally like glue.
Posted by Linda on 2013-01-03:
I have alway used Aussie freeze and until the last year or so, the nozzle is alway glued shut. I have tried everything. I placed a white rain nozzle on the freeze bottle and although it does'nt fit very well it works like a charm. Come on Aussie get with making a neww nozzle.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Aussie:
Overall Rating:

More Reviews on Aussie: