Vonage Complaint - Vonage Bill Inconsistent
We have the $24.99 a month phone service from Vonage. But the bill every month is a different amount and when you call they say it is because of taxes. How can the taxes be different every month, if you are on a $24.99 fixed rate account. We do not even make international calls. Finally when they could not explain, one of their account manager, gave us a phone number and said it is the number for for their corporate office and we should talk to them. It ended up that it is not even a good phone number, we get a recording that says the number is not in service.
Now we are in the process of filing a complaint with FCC, and getting rid of Vonage service.