Jenn-Air Complaint - Jenn-Air Dishwasher (JDB1100AWS) Has Control Panel Design Issues
BENTON HARBOR, MICHIGAN -- I purchased a JDB1100AWS (Jenn-Air Dishwasher) for $799.99 (on-sale) in 2007. It is a nice unit and one of the higher-end units, so I expect quality. ON 12/2/2009 I had to pay to replace control panel and cpu (cost $165 - labor only). ON 6/17/2010 I had to pay to replace control panel and cpu (cost $165-labor only). ON 4/6/2011 I just paid again to replace control panel and cpu (cost $165 - labor only).
Within a short period of time, I have paid $495 in repairs to a unit that is not even 5 years old. I have replaced the same two parts THREE times in that period. THERE HAS TO BE A DEFECT of some sort.
Is this Maytag/Jenn-Air/Whirlpool quality?
Is the non-customer care response I got regarding this repair adequate?
I am no crazed consumer looking for free stuff, just a middle class family trying to not get hosed by the response & bureaucracy of a faceless corporation that is not ackowledging a LEMON.
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