RoadRunner Complaint - Not Very Honest - RoadRunner Triple Play

Review by DaddyBlue252 on 2011-04-22
About three months ago I had two Roadrunner employees promoting their "Triple Play" service in my neighborhood. They offered internet services, TV cable & phone for $99.99. Although I was happy with my internet service at the time I was told that their service service would be faster & better. Sounded like a good deal. As soon as they installed their equipment, we had difficulty with the telephone. After a few visits, they corrected it. My internet was not faster, if anything it seems like it was slower. They said that if I wanted faster they could provide me with their Turbo service for an additional fee. Being that I had all of the premium channels that it would be approximately $129.99 a month. First bill, $326. I called and they said that I was told it would be "slightly higher' the first month. Slightly? The next, and last bill is $181. I called again and they said my bill is $159 a month plus tax. No clue what happened to $129? Nobody knows. I am going to beg AT&T to take me back and look into Direct TV or Dish Network. If it sounds to good to be true . . .
Comments:1 Replies - Latest reply on 2011-04-24
Posted by Alain on 2011-04-24:
It looks like Road Runner/Time Warner has quite a few complaints associated with it so you would be better off with another company.

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