Avis Complaint - Beware of BWI - Car Rentals
BALTIMORE, MARYLAND -- I hope this email gets to someone in authority regarding rentals. I have been a loyal Avis renter for years. However, since I have been renting from your Baltimore (BWI) location I have on several occasion been offered a car FAR IN EXCESS of my profile. Most times I catch this but my last rental is by far the worse!!!!
I NEVER rent a car over my profile and of course would never rent a car in excess of $400. My last rental was for over $829.37!!! Outrageous!
I feel as if this location is purposely upgrading or taking advantage.
I plan on making public statement against AVIS via Facebook, and other social medias if I cannot get this rate lowered significantly!!!!
This is one of FOUR times I have had to deal with this location and each time they have up sold my rental without my permission.
I hope to remain a loyal renter, but if not addressed, I will be in a position to simply bad mouth your company via social sites and more. I think that it would be worth your time to address this issue rather than loss even more business via bad publicity!!!
I also recommend rentals to others of my business community so this would result in further loss to AVIS!