Best Buy Complaint - No Help With Phone
FORT SMITH, ARKANSAS -- I received a phone for my birthday 3-20-2011 that was purchased on3-15-2011 and not activated for use till a week later. Today itook the phone in to Best Buy and asked for repair, replacement, battery, etc. I explained the phone dies after 1 short call when charged overnite. I was told to send it in myself, they only sell phones!!! I could purchase another or call htc or att. I instructed them I want resolve not to buy phones every month...
This phone should be replaced no questions asked simply because it has not been in use but for a couple weeks!!!!
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