Sears Automotive Complaint - Did Me Wrong - Oil Change
FALLS CHURCH, VIRGINIA -- I visited the Sears Automotive Department on Leesburg Pike Virginia like I always do every three months to get an oil-change. On this particular Saturday I told the clerk I wanted the $29.99 oil-change that's discounted to $19.99. To my knowledge that was a special that has always been available. The clerk stated that the special has expired and that I needed to pay the $29.99. I believed what he told me but I decided to leave and go to another Sears about 15 minutes away because they had a 1hour and 45minute wait time. When I arrived at the other Sears Automotive in Alexandria the clerk told me that the special never expires and all I had to pay was $19.99. I couldn't believe it I was pissed.
After being a loyal customer Sears tried to take advantage of me.