Church's Chicken Complaint - They Just Cannot Get My Order Correct
INDIANAPOLIS, INDIANA -- I am so frustrated, I just had to write this down so I wouldn't explode with anger. And no, I do not have an anger management issue, but this is ridiculous! I ordered a 10 piece CRISPY SPICIER CHICKEN and a large cole slaw and large dirty rice. I got mashed potatoes, and 5 pieces of dark meat crispy spicy and 5 pieces of white meat regular (not spicy or crispy). Well, we ate it anyway, though unhappily.
The next time we got fried chicken, last night, April 27th, I called the manager to the drive up window. I told her how they got my order wrong last time and asked if she would check it to make sure it was right. She did and AGAIN they gave me regular chicken instead of crispy spicy. So she gave it back to them and told them to correct it. I'll be damned if I didn't get home and it was mostly regular again with 2 pieces of crispy. I don't know if the person who fills the order is a moron, or if the cook is mixing up the crispy and the regular or what is going on there. But I do know that I am fed up with the frustration and inconvenience of getting the wrong order. My husband refuses to go to the Lafayette road store because of this, so he goes all the way to W. 71st street store. I didn't want to go that far so I took my chances with this one.....BAD IDEA!
We eat fried chicken at least twice a week, and started eating Church's when KFC stopped selling crispy. But guess what? They are selling crispy again, and their cole slaw is better because it is finer chopped and they have macaroni and cheese and baked beans, which Church's doesn't.
I suppose I will have no choice but to start eating KFC again. At least they get the order right, most of the time. This makes me sad, but what can I do???
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