Pep Boys Montclair CA Compliment - Great Customer Care!
MONTCLAIR, CALIFORNIA -- Pep Boys Montclair, CA is (by far) the best Pep Boys that I have been to.
Believe me I have been to many repair shops throughout the past 35 years. Some shops are outstanding. Others, not so good.
These days, I am in the Pep Boys Montclair as often as is necessary for repairs and maintenance on our family cars. Not exclusively, but much more often than any other shop.
They are always friendly, courteous, professional and helpful. They do not give the impression that they are gonna try and sell you as much as possible. As is sometimes the case at repair shops.
Rather, they listen to your vague descriptions and objectively evaluate the problem(s) that your vehicle may be experiencing.
They seem genuinely interested in cultivating a long term trust with their customers. I find the service managers to be friendly and knowledgeable. They stand behind their work and they quote service in advance. The mechanics and store staff are great too!!
They also price match, if they can. You can specify OEM parts, if that is your preference.
MOST IMPORTANTLY - if they notice that it is something REALLY simple, they'll explain what they see and correct it for you and at no charge, if they can. This has been my experience on a couple of visits.
What a blessing it is to be able to rely on truly good people. They are still out there. I promise you there are some really good people at Pep Boys Montclair CA, ready to help you. I trust and recommend them because they have given me many reasons to.
Ask for Maas, Ruben, Kirk. All the service managers will take good care of you.
Go to Pep Boys Montclair !!!!!!!!!!