Orbitz Complaint - Orbitz's price assurance has little real value.
Orbitz's low price assurance is not a good value. Airlines typically have their own low price assurance guarantee. It works 100% of the time. Orbitz's guarantee only works when "another Orbitz customer" books a lower price for the same itinerary. The chances of that is close to zero. Orbitz's price assurance has little real value.
I tried to negotiate a Orbitz voucher but they were very firm about the deceit they promote. Expedia is much more customer friendly.
Next time I will book through the airlines directly. Check to see if the airlines have a low price guarantee.