Grand Furniture Gallery Complaint - Awful horrifying experience!!!
CARY, NORTH CAROLINA -- I had placed an order on the recommendation of a so called 'friend of mine' - ordered furniture for 3 rooms in my new house and paid 7000$ in personal check upfront in January 2011 and no news so far about delivery date or shipment date or any communication about my furniture delivery date till today in 4/30/11. I was told I will hear something this week but have heard nothing specific anyday so far....
I leave voicemail everyday and send daily emails to this grandfurniture gallery email and there is no live person to ever talk to you or even tell you how long it will take for your furniture to come or will it EVER come!!! I have asked for a refund and there is zero communication from them after asking this refund.
I am so frustrated about this blunder that I do not know what else to do??? Any opinions or advice???