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FedEx Complaint - Premium cost without service - overnight letter package
overnight letter package - Complaint
I wanted an overnight letter package via FedEx delivered next day (4/21/11 Thursday to 4/22/11 Friday) and two different FedEx offices said it could not be delivered until Monday 4/25/11. Granted, this was the Easter weekend, but FedEx promotes 'guaranteed' overnight delivery. The cost was the regular "overnight" price, but no "guaranteed" delivery until Monday 4/25/11.
Next time, I will use USPS with a four day turnaround at 50% lower cost.
Next time, I will use USPS with a four day turnaround at 50% lower cost.
Comments:
Posted by madconsumer on 2011-05-01:
it depends on the location of the delivery. some areas did not get fedex deliveries on 4.22.11. most business did.
Posted by trmn8r on 2011-05-01:
Are you always going to be shipping on Easter Weekend? If so, then USPS may in fact be the way to go.
OTOH, unless you hit some other holiday, FEDEX may be a good option. If you want truly guaranteed overnight service all the time, you may have to hand carry your package to its destination.
OTOH, unless you hit some other holiday, FEDEX may be a good option. If you want truly guaranteed overnight service all the time, you may have to hand carry your package to its destination.
Posted by Skye on 2011-05-01:
Yes, it does make a difference due to locations. Sorry they could not accomodate you.
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