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Netflix Complaint - Horrible Customer Service Don't Bother - Instant Watch
Instant Watch - Complaint
Resolution Update on 12/18/2012:
I cancelled the account
I cancelled the account
Netflix does not really provide customer feedback. Their response is if you do not like the service then CANCEL it. I tried getting someone to tell me why most of the on demand movies are decades old and the response is we do our best. Movies from the 40's through the 80's is all they seem to have and if you are a movie buff you have probably seen them already or do not want to. For $7.99 monthly this is crap. I watch maybe once a week and the choice is horrible. I recommended them to several of my friends and they are saying "it stinks" If this does not improve I will just go to Blockbuster service or FiOS on demand.
Who wants to pay for crap
Who wants to pay for crap
Comments:
Posted by saj80 on 2011-05-02:
I agree; it is always very disappointing to view
"New movies or TV shows" and find showings that are, at the least, several months old. I like the Netflix concept, but agree that their on-demand selections are not very good.
"New movies or TV shows" and find showings that are, at the least, several months old. I like the Netflix concept, but agree that their on-demand selections are not very good.
Posted by clutzycook on 2011-05-02:
It's not Netflix' fault entirely. Production studios and networks decide what movies and TV shows to make available on demand. Netflix can only show programs that they have authorization for. If you want brand-spankin' new TV shows, your best bet in subscription services is Hulu plus. From what I hear, most of the same devices that run Netflix will do H-P. The only exception are shows on the premium cable networks (HBO, Showtime, etc).
Posted by erikr715 on 2011-05-02:
Not to mention there are a bunch of TV providers offering content that is NOT available through Netflix and Hulu!! If I'm gonna pay for the service, I better get the latest and best!! No thanx netflix!!!
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