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Feather River Doors Complaint - Warning! These doors peel and glass breaks - no repair possible - Exterior Fiberglass Doors with cut glass inserts
Exterior Fiberglass Doors with cut glass inserts - Complaint
We were forced by our condo association to pay over $1000 for this door. Within a year it started to peel. The time-consuming and costly "fixes" suggested by the manufacturer did not restore the door to an acceptable condition. Then after 2 years the exterior safety glass shattered for no reason and the cost to replace the glass is almost as much as the door. NEVER get this door!!!!
Comments:
Posted by Alain on 2011-05-04:
You can try sending them a message about this at email@featherriverdoor.com and see if that'll help. Since your condo association apparently insisted on these doors, you should also talk to them. They share some of the responsibility for this problem.
Posted by wjk898 on 2012-10-10:
I got a couple of their attractive full pane etched glass doors and one of them spontaneously shattered after almost 2 years. They replaced it half price....and THEY found my remark on some obsure do it yourself blog thing and THEY contacted me...unsolicited. I was very impressed. I bet Bobbi will give ya a reply on this page. They scan the complaints daily I think.
Posted by Thomas32828 on 2012-10-17:
I had the same problem and after they told Home Depot they would fix it, they tell me they won't.
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